Hapless at their mercy, reduced to smile & curtsy

Those hectoring, obscure scenes:
don’t know a single nut or bolt
behind those crisp shiny screens
against which hopeless to revolt

Without an apology
the techno-fix is in
by latest frivolity
we cannot fix a thing

Large corporations with such ease
(we’re hapless at their mercy)
charges us hefty service fees
We’re left to smile & curtsy

Ours is not to understand how
but (whilst being scammed) acclaim ‘wow!’